Ph.D., Industrial and Systems Engineering, Georgia Institute of Technology, 2002
M.S., Operations Research, Georgia Institute of Technology, 2000
M.S., Industrial Engineering, Middle East Technical University, 1998
B.S., Industrial Engineering, Middle East Technical University, 1996
Stochastic modeling and analysis of manufacturing and service systems
Optimal control of queueing systems
Healthcare operations management
Statistical output analysis for computer simulation
My research expertise and interests are in the areas of analysis, design, and control of stochastic systems and output analysis for discrete-event simulations. I study operational problems that arise in manufacturing and service environments with a particular emphasis on healthcare systems. Most operational problems that I study involve allocation of scarce resources, such as ambulances or workers among competing customers, with the objective of optimizing a certain performance measure.
I employ stochastic operations research techniques, such as Markov decision processes, sample-path analysis, approximation methods, and simulation, to propose and analyze decision rules and designs that perform well and are also practical. In recent years, I have particularly focused on using a more data-oriented approach in my projects on healthcare systems.